e-Retailing is now a strategic channel for most categories, yet many commercial organisations approach it as a bolt-on to traditional trade. Strategy is fragmented, capability is thin, and operating-model decisions trail behind channel growth.
This tool replaces fragmented e-Retailing thinking with a structured alignment assessment. It scores readiness across strategy, capability, operating model and execution, and surfaces the specific gaps that limit online performance.
The output is a defensible e-Retailing verdict, used to guide digital capability investment and operating-model decisions.